Managed IT Services For Grand Rapids Businesses:

6 Reasons to Trust 360ITEK
to Support Your Computer Network

1

Quick response – Emergency response time is one hour or less guaranteed. A live person will answer your call, or you can enter a service ticket yourself online with our streamlined service ticket system. We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.

2

Reputable - 360ITEK has been around since 2004, a respected leader in the community and the industry. Our proudest accomplishment is the large number of long term clients who year after year put their trust in us.

3

Business savvy - We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company.

4

One Stop Shop – We handle all aspects of your IT infrastructure including hardware and software management, vendor relationships for your internet connectivity, website management, and maintenance renewals, and any other related technology needs. We focus on your IT so you can focus on your business.

5

Proactive – Our service philosophy is proactive, not reactive. With state-of- the-art network monitoring and management, we manage your network 24/7 to identify issues and address them BEFORE they become problems, rather than putting out fires.

6

No geek speak – You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.